49. Cognitive biases in risk management – Normalcy bias – Alex Sidorenko

The normalcy bias, or normality bias, is a mental state people enter when facing a disaster. It causes people to underestimate both the possibility of a disaster and its possible effects. This may result in situations where people fail to adequately prepare and, on a larger scale, the failure of governments to include the populace in its disaster preparations.

The assumption that is made in the case of the normalcy bias is that since a disaster never has occurred, it never will occur. It can result in the inability of people to cope with a disaster once it occurs. People with a normalcy bias have difficulties reacting to something they have not experienced before. People also tend to interpret warnings in the most optimistic way possible, seizing on any ambiguities to infer a less serious situation.

The opposite of normalcy bias would be overreaction, or “worst-case thinking” bias,[1][2] in which small deviations from normality are dealt with as signaling an impending catastrophe.

https://en.wikipedia.org/wiki/Normalcy_bias

Check out other risk management books

Fundamentals of Risk Management: Understanding, Evaluating and Implementing Effective Risk Management
Implementing Enterprise Risk Management: From Methods to Applications (Wiley Finance)
The Standard for Risk Management in Portfolios, Programs, and Projects

 

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