Just like any other business expense, a risk management training budget needs to be justified. And just like any investment decision, risk management training needs to show adequate return on investment. Training costs money: the development process, hiring trainers and getting employees to dedicate time away from their workplace to participate in training.
One useful way, suggested by risk managers we interviewed, was to make all risk management training competency based and setting KPIs to check for noticeable improvement in the quality of risk based decision making. Each training session should start and end with competency tests. Surveys should also be conducted one month and six months after the training to test for knowledge retention.
HERE IS A QUICK CHECKLIST TO TURN THIS SECTION INTO ACTIONS
|Develop a short risk management questionnaire to distribute to employees before training to test current level of knowledge|
|Develop a set of questions to test risk management knowledge directly after the training or throughout the training|
|Develop short tests to validate risk management knowledge 3 or 6 months after the training|
|Make tests gradable and reward participants who show best in class performance|